Preview Mode Links will not work in preview mode

Hello and Welcome to Hospitality Property School.

If you are the owner or manager of an independent hotel, resort, inn or bed & breakfast and have asked yourself any of these questions:

  • “How can I get more guests?”
  •  “How can I organize my business so I don’t have to be onsite 24/7?”
  • “How can I find and keep the right employees?”
  •  “How does my hospitality property compare to my competition?

Then the Hospitality Property School is the right place for you.

Feb 7, 2017

Log In To Your Free "Hospitality Property Strategy Video Series"


Do you like getting extra free stuff like a complimentary dessert at a restaurant or a discounted entrance fee to an attraction?


Today, we are going to talk about customer giveaways.


When a business goes over and above to give its customer, its guest, you, more than you expected, this can leave you with a positive memory that can be recalled when it is time to re-book. You have heard that you never forget how to ride a bike, but it doesn’t just apply to motor skills, it also applies to memory and recall.


So, why are customer giveaways important?

In the competitive hospitality property industry, setting yourself apart from your competitors is vital to establishing a firm customer base. This is true for every independent hotel, resort, inn and bed & breakfast, so your goal is to brand your property every day.


The reason you want to brand is so that your customers will remember you, return again and hopefully recommend you to others.



What are some ways you can brand to your individual guests?

You can give them useful items or gifts with your properties information strategically placed. It's important to remember, choose a hospitality property branding strategy that fits into your properties budget.


Today, I will take a look at items that I have seen or heard that other hospitality properties have used.


Continue reading to find out more...


If you have topic ideas that are important to you and would like us to cover, feel free to reach out to use on


Facebook at

Twitter at

Or email at


Log In To Your Free "Hospitality Property Strategy Video Series"