Jan 22, 2019
Using checklists are about the most foolproof way to guarantee consistency of service in your bed and breakfast and it is these checklists that will become the bases for your operations manual.
I have talked about your operations manual in a past edition but if you would like a refresher, you can find it at
Let me share with you a few ideas you could implement in your bed and breakfast.
When checking and cleaning a guest room this is the type of checklist I would use.
dust; change sheets; make the bed; empty trash cans; check under beds, in drawers, and behind curtains for anything left by previous guests; vacuum; note anything broken; reset the thermostat
replace glassware (and by this, I don’t mean just one clean ) and beverage coasters, place the TV and DVD remotes on the nightstand, guest welcome note or letter
check clock radio to be sure the time is set correctly and the alarm is turned off, check the volume on the radio and/or TV, adjust all blinds to the same level, display current magazines, add fresh candy to a dish, stage guest book with pen
dust; vacuum; mop; clean shower, toilet, mirrors, and vanity; empty trash cans
replace bath, hand, and face towels; replace bath mat; stock basics such as soap, shampoo, conditioner, lotion, toilet paper, tissue, and fresh glassware
Continue reading to find out more...
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