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Hello and Welcome to Hospitality Property School.

If you are the owner or manager of an independent hotel, resort, inn or bed & breakfast and have asked yourself any of these questions:

  • “How can I get more guests?”
  •  “How can I organize my business so I don’t have to be onsite 24/7?”
  • “How can I find and keep the right employees?”
  •  “How does my hospitality property compare to my competition?

Then the Hospitality Property School is the right place for you.

Nov 27, 2018

With the internet, tablets and smartphones now part of the norm for most people, to be a more successful hospitality property, you have to be online, in front of your past, current and potential guests. 

I am going to share how you can reach those guests, collect their emails and build your customer list.

 

I have heard...


Nov 20, 2018

Your guest room is a perishable product.

 

For this reason, pricing and customer happiness remain extremely important variables.

 

For you to consistently succeed, you need to understand revenue management and why it is important.

 

In this edition, I will explain why daily audit reports are necessary for the success of...


Nov 13, 2018

We have all visited properties that have friendly staff, nice rooms, a good view, and an enjoyable breakfast. There is nothing wrong with these hospitality properties and you feel satisfied paying.

 

You get what you paid for.

 

Does this make this hospitality property memorable?

Nope!

 

Today, I’m going to give you...


Nov 6, 2018

For hospitality properties to grow their business and remain competitive, they must make a commitment to the training all employees.

 

Ongoing training will show your employees that you consider them valuable, will improve any declining morale and will guarantee consistency.

 

In this edition, I am going to explain why...