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Hello and Welcome to Hospitality Property School.

If you are the owner or manager of an independent hotel, resort, inn or bed & breakfast and have asked yourself any of these questions:

  • “How can I get more guests?”
  •  “How can I organize my business so I don’t have to be onsite 24/7?”
  • “How can I find and keep the right employees?”
  •  “How does my hospitality property compare to my competition?

Then the Hospitality Property School is the right place for you.

Oct 30, 2018

Without an environmental program in place, hospitality properties can be very wasteful and consume a huge amount of resources but don’t panic, hotel, resorts, inns and bed and breakfasts can increase their credibility by having an environmental policy review and environmental policy statement.

Today, I’m going to...

Oct 23, 2018

With businesses such as Airbnb, and HomeAway, entering the hospitality property marketplace, the face of traditional hotels, resorts and bed and breakfast is changing and quality is becoming even more important.

So, you might ask yourself “what is the future going to bring?”

With this in mind, today I...

Oct 16, 2018

Creating a successful blog for your property, your hotel, resort, inn or bed and breakfast will build trust with your audience, increase your bookings, customer base & profit.

I am going to share with you 16 reasons why you should start a blog, a few things for you to get started and some of the initial mistakes new...

Oct 8, 2018

Are you ready to leap in front of your competition?


Do you realize the power of content marketing but are not quite sure what to do?


If that is the case, then this episode is for you.

Log in here to see what exclusive hospitality professionals...

Oct 2, 2018

In our last episode, I asked “Do you think the quality of your customer service is important for your hospitality property? Your hotel, resort, inn or bed and breakfast.”

Today my question is “How do you know if your customer service is working”

I am going to explain how you can find out.