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Hello and Welcome to Hospitality Property School.

If you are the owner or manager of an independent hotel, resort, inn or bed & breakfast and have asked yourself any of these questions:

  • “How can I get more guests?”
  •  “How can I organize my business so I don’t have to be onsite 24/7?”
  • “How can I find and keep the right employees?”
  •  “How does my hospitality property compare to my competition?

Then the Hospitality Property School is the right place for you.

Dec 18, 2018

Nearly all successful people have similar habits.

I will share 12 Habits of Prosperous People and show you how by practising positive thinking you will be able to concentrate on your strengths and accomplishments to enhance contentment & motivation.

Welcome to another edition of Hospitality Property School.

I am your...

Dec 11, 2018

How do successful people deal with negativity and endure when things get hard.

In the edition, I am going to look at how you can train to become a positive thinker.

Welcome to another edition of Hospitality Property School.

I am your instructor, Gerry MacPherson


Are you stuck?


Is your competition is beating you out,...

Dec 4, 2018

To improve the success of any hospitality property, your hotel, resort, inn or bed and breakfast, it is important to understand organisation structure, employee development, marketing, and how your guest sees your property.

Today, I’m going to share with you how you can grow in all these disciplines.

Welcome to...

Nov 27, 2018

With the internet, tablets and smartphones now part of the norm for most people, to be a more successful hospitality property, you have to be online, in front of your past, current and potential guests. 

I am going to share how you can reach those guests, collect their emails and build your customer list.


I have heard...

Nov 20, 2018

Your guest room is a perishable product.


For this reason, pricing and customer happiness remain extremely important variables.


For you to consistently succeed, you need to understand revenue management and why it is important.


In this edition, I will explain why daily audit reports are necessary for the success of...